CHRISTMAS DELIVERY AND SHUTDOWN DATES 2023
The workshop wiil be closed from MONDAY 18TH DECEMBER 2023, we re-open on THURSDAY 4TH JANUARY 2024.
Last order dates for Christmas delivery:
ALL INTERNATIONAL ORDERS: TUESDAY 21ST NOVEMBER 2023
UK: FRIDAY 8TH DECEMBER 2023
Please note that orders received after these dates will be processed upon our return in January.
ALL OUR SILKS ARE INDIVIDUALLY WOUND TO EACH CUSTOMER'S INDIVIDUAL REQUIREMENTS.
The silks are specialised, and due to the extensive colour range, it is very difficult for us to hold all the shades ready for immediate despatch.
Usual delivery is within 10 days from receipt of the order (within the UK), but during busy times and after holiday/workshop closures, this delivery may be extended to up to 21 days.
TO VIEW OUR POSTAGE RATES, PLEASE CLICK HERE
Therefore, please let us know if your order is required for a particular project with a completion deadline or if you have just run out and are trying to finish your piece for a commission! You may have a class looming and have forgotten to order your silks…… whatever the reason, please email us at firstname.lastname@example.org, and we will do our very best to see that you have your silks on time.
We cannot promise to work miracles, but we come close now and then!
SUSAN & CHLOE
If you require your silks urgently, please email us directly once your order has been placed.
INTERNATIONAL CUSTOMERS: overseas delivery will depend upon your country's postal services. These will be charged at the current rate at the time. Please enquire about available express delivery options if you require your silks urgently.
IMPORT DUTY AND HANDLING CHARGES FOR INTERNATIONAL CUSTOMERS, INCLUDING CUSTOMERS FROM THE EU
Your order might be subject to customs duty and handling charges at the point of entry to your country of residence; such charges are the customer's responsibility.
Goods leaving the UK for the EU and the Rest of the World will be charged Import Duty & Import VAT at the rate applied by the destination country.
As the buyer, you are responsible for these, and we recommend you check any possible charges in your country before you purchase.